Privacy Policy

1. Who We Are

THE EDGE OF IQ LTD trading as PlayerIQ ("we", "us", "our") operates the PlayerIQ football player development platform and acts as a data controller for personal data collected via this website and platform. For all data protection enquiries, please contact us at info@playeriq.app.

2. What Data We Collect

We collect and process the following categories of personal data:

• Account data: name, email address, club affiliation, role
• Player data: player names, age groups, training groups, performance grades, coach notes, headshot photos
• Review data: quarterly performance scores, coach assessments, notes, release dates
• Usage data: session activity, page views, feature interactions (for platform improvement only)
• Demo request data: name, club name, role, email, phone number, message

3. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR Article 6:

• Contract performance — to provide the platform services you have signed up to use
• Legitimate interests — to improve the platform, ensure security, and prevent fraud
• Consent — for non-essential cookies and marketing communications (which you may withdraw at any time)
• Legal obligation — where we are required to retain data under applicable law

Where we process data relating to minors (players under 18), we require that the club or academy ensures appropriate parental or guardian consent has been obtained prior to entering that data into the platform. THE EDGE OF IQ LTD trading as PlayerIQ acts as a data processor on behalf of the club in such cases, and the club remains the data controller for player records.

4. How We Use Your Data

• To provide, maintain, and improve the PlayerIQ platform
• To generate player development reports and performance reviews
• To respond to enquiries and support requests
• To send transactional emails (login, alerts, reports)
• To comply with our legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Data Retention

We retain personal data for as long as your account is active or as needed to provide the service. Account data is deleted within 30 days of an accepted deletion request. Player performance data entered by a club is retained for the duration of that club's active contract with THE EDGE OF IQ LTD trading as PlayerIQ. You may request deletion at any time via the data rights panel in your account settings.

6. Cookies

We use essential cookies required for authentication and platform functionality. We do not currently use third-party advertising or tracking cookies. By continuing to use the platform after acknowledging our cookie notice, you consent to our use of essential cookies.

7. Your Rights Under UK/EU GDPR

You have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data ("right to be forgotten")
• Right to restriction — request we limit how we process your data
• Right to data portability — receive your data in a machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

You can exercise these rights via the Data Rights panel in your account settings, or by emailing info@playeriq.app. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Data is stored within secure cloud infrastructure and access is restricted using role-based controls. We review our security practices regularly.

9. Third-Party Sub-Processors

We use the following sub-processors to operate the platform. All are contractually required to process data only on our instructions and in compliance with GDPR:

• Base44 — cloud hosting, database, and authentication infrastructure
• OpenAI — AI-powered narrative generation for annual player development reports (no data retained for model training)

10. International Transfers

Some of our sub-processors may be located outside the UK/EEA. Where personal data is transferred internationally, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses or adequacy decisions) in accordance with UK GDPR Chapter V.

11. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes by email or via an in-platform notice. The "last updated" date at the top of this page reflects the most recent revision.

12. Contact Us

For any data protection enquiries, to exercise your rights, or to raise a concern, please contact: info@playeriq.app